RMA (Returned Merchandise Authorization)

Return/Refund for Products Purchased

We, at Bioteque America, strive to provide an excellent service and timely response to all valued customers. Should you need to return our product within the 15-day return policy, please submit the following information or contact us at Service2@bioteque.com. Our customer service representative will be in contact within 2 business days.

* Please note: Some returns are subject to a 25% Restocking Fee.

** The products must be returned in the ORIGINAL and unopened packaging that it came in and in marketing condition.

*** No returns will be allowed after 15 Days of Receipt and there are NO refunds or credits for the return of any Sterile Products.

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Call (800) 889-9008


We design, develop and distribute the most cost effective OB/GYN & Urological Medical Devices.



2051 Junction Ave Suite 128 San Jose, CA 95131


1302 Exchange Drive Suite 150 Richardson, TX 75081

Contact US:

Tel: (800) 889-9008
Fax: (408) 526-9399
Hours: M-F 9:00 AM - 5:00 PM CST
Email: info@bioteque.com

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